The Tread Index
In-Depth Analysis

NordicTrack X24

3.7/5.0
$3,999Price
ResidentialClass
NordicTrack X24

The NordicTrack X24 is the 2025 flagship incline trainer designed to replace the popular but plagued X22i and X32i models. It distinguishes itself with an industry-leading -6% to 40% incline range, a new 24-inch pivoting smart HD touchscreen, and a redesigned frame meant to fit better in residential spaces while maintaining a massive 4.25 CHP motor.

Community Intel

“Community sentiment is deeply polarized. Users are ecstatic about the workout experience, specifically the 40% incline and the updated screen that finally allows streaming apps like Netflix. However, the 'Stay Away' warning is common due to NordicTrack's customer service, which is frequently described as a 'nightmare' with long wait times and unhelpful support. Many X32i owners are receiving the X24 as a warranty replacement for cracked frames, raising cautious optimism that this model addresses previous structural flaws.”

Positives

  • Unmatched -6% to 40% incline range for high-calorie burn
  • Powerful 4.25 CHP motor suitable for heavy training
  • New 24" pivoting screen supports Netflix and Spotify streaming
  • Heavy 445 lb build weight provides exceptional stability
  • Spacious 22" x 60" running deck accommodates tall runners

Negatives

  • Notorious customer service reputation (slow response, difficult returns)
  • Non-folding design requires a permanent, dedicated space
  • High step-up height (13.66") can be difficult for some users
  • Heavily reliant on iFit subscription for functionality
  • Premium price point with a history of reliability concerns in the X-series

Technical Data

Max Speed12 MPH
Incline-6% to 40%
Running Area22" x 60"
Motor4.25 CHP DC
Weight Cap400 lbs
Step-Up13.66"
Dimensions69.9" L x 38.1" W x 73.3" H
Warranty10-Year Frame, Lifetime Motor, 2-Year Parts, 1-Year Labor

01 // Unique Features

The X24's calling card is its absurd incline capability. While standard treadmills cap out at 15%, the X24 elevates to 40%, allowing for low-impact, high-intensity hiking simulations that burn calories up to 5x faster than flat walking. The other headline feature is the updated console: a 24-inch pivoting touchscreen that now officially supports third-party streaming apps like Netflix and Spotify—a feature users have been hacking their machines to get for years. This pivot feature also allows you to turn the screen for off-treadmill iFit strength or yoga workouts.

02 // Performance

With a 4.25 CHP motor, the X24 is a beast. This motor size is typically found in commercial gym equipment and ensures the belt runs smoothly even under the stress of a 400 lb user climbing a 40% grade. Acceleration is brisk, and the 'AutoAdjust' technology—where iFit trainers control your speed and incline remotely—feels responsive. The running area is a spacious 22" x 60", which is the gold standard for runners over 6 feet tall, preventing the feeling of 'running off the back' during sprints.

03 // Technology

The machine is effectively a hardware vessel for the iFit software. The integration is seamless, offering Google Maps workouts where the deck physically adjusts to the terrain of the Swiss Alps or the Grand Canyon. However, potential buyers must understand that without an iFit subscription (approx. $39/month), this machine loses 90% of its value. It becomes a manual treadmill with a very expensive screen. The new 'ActivePulse' technology, which adjusts speed based on your heart rate, is a smart addition for zone training.

04 // Build Quality & Reliability

Weighing in at 445 lbs, the X24 is built like a tank and does not fold, meaning it feels rock-solid during use. This mass helps dampen the vibration often found in incline trainers. However, it replaces the X32i, a model notorious for frame cracks after a few years of heavy use. While the X24 features a redesigned chassis that is slightly more compact (length reduced from 76" to 69.9"), long-term durability remains the biggest question mark. The 2-year parts warranty is industry standard but feels stingy for a $4,000 machine compared to competitors like Sole (who often offer 5 years on electronics/parts).

05 // The Verdict

The NordicTrack X24 is the 'Ferrari' of home treadmills: high performance, stunning features, and incredible fun to drive, but it comes with the maintenance anxiety of a luxury car. If you are a hiker, a mountaineer, or someone who needs the 40% incline to stay motivated, there is literally no better machine on the market; it has no true rival in this spec class. However, if you just want a reliable runner for flat miles, you are overpaying for risk. Buy it for the incline, but we strongly recommend purchasing an extended warranty and praying you never have to call customer support.

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